Skip to main content
For user
For business
Contact us
English (US)
Deutsch
Français
Nederlands
How can we help you?
itsme Customer Support
Categories
About itsme®
Get started with itsme®
Privacy and security
Errors and troubleshooting
Block my itsme®
Phishing alert
Beware of fake itsme® e-mails or text messages about a reactivation of your account or a suspicious login. itsme® will never ask you to reactivate your account.
Most frequently asked questions
How do I activate itsme on my new smartphone?
What if I have forgotten my itsme® code?
How can I change my phone number?
How do I change my home address in my itsme account?
Why do I need to activate itsme® Sign and confirm the creation of a signing certificate?
Authentication interrupted on government websites
I have received a token but I cannot enter it in the itsme app