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Beware of fake itsme® e-mails or text messages about a reactivation of your account or a suspicious login. itsme® will never ask you to reactivate your account in an e-mail or sms.
We do not send mails from firstname.lastname@example.org to update your account.
Most frequently asked questions
How can I change my phone number?
How do I activate itsme® on my new smartphone?
Why do I need to activate itsme® Sign and confirm the creation of a signing certificate?
I can't connect to the CovidSafe app with ehealth
Authentication interrupted on government websites
I have received a token but I cannot enter it in the itsme® app
What if I have forgotten my itsme® code?