What if I have forgotten my itsme® code? January 06, 2020 13:05 Updated In case you have forgotten your itsme® code, block your account - if not done already - via this website or by contacting our support service (+32 2 657 32 13). Once done, open the app and reactivate your account. Block account Related articles Where can I find my identification token? How can I change my itsme® code? Do I need a card reader to use itsme®? How can I reactivate itsme®? Who is behind itsme®?