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How can we help you?

How can I change my phone number?
How do I activate itsme® on my new smartphone?
How and where can I create my itsme® with a Dutch eID or passport?
What if I have a dual sim smartphone?
Can I add other people to my own itsme® account?
How can I create my itsme® account?
How do I create my itsme® with my Belgian eID card (electronic identity card)?
I would like to create my itsme® account with a Belgian eID (electronic identity card), but I do not have the necessary software programs. Where can I find them?
Where can I find my verification code?
Can I activate my account on various devices?

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Get started with itsme®

What if I have a dual sim smartphone?

The SIM card of the phone number linked to your itsme® account must be inserted in the SIM1 slot.

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